- Every night, Frontera performs automatic, remote backup of all configuration files—including firewall rules, profiles, and network settings—and stores this data securely at BASCOM's Network Operation Center. This relieves technology staff of doing daily tape backups.
- For disaster recovery, a phone call to BASCOM's Technical Support staff is all that is needed to remotely restore Frontera using a private, inter-server, communication channel. A simple interface is used to restore backed-up data and Internet access. For hardware failures with notification to BASCOM by 12:00 noon Eastern Time, Monday through Friday, our three (3)-year Express Exchange Warranty guarantees delivery of a new Frontera appliance server the following business morning. (Notifications after 12:00 noon Eastern Time cannot guarantee delivery of a new appliance the following day.)